Important: Only use a USB stick with a maximum of 8 GB storage – bigger sticks (16 GB or more) are often not detected.
What you needUSB stick
Image editing program (e.g. Canva - you can use it to create transparent backgrounds)
Access to the machine backend
Video tutorials
Image & video formats (TCN machines)Screen | Display | Resolution | Usage | File size | Path | Format |
21.5 inch | Full vertical | 1920×1080 | Background image | 1820×1080 | TcnFolder/ImageBackground | jpg, jpeg, png |
21.5 inch | No limit | 1920×1080 | Product image | 420×420 | TcnFolder/ImageGoods | jpg, jpeg, png |
21.5 inch | Vertical | 1920×1080 | Main advertising area | 1920×1080 / Video 10M | TcnFolder/PollFile | mp4, mkv, avi, wmv, jpg, jpeg, png |
32 inch | Landscape | 1080×1920 | Help image | 1080×608 | TcnFolder/ImageHelp | jpg, jpeg, png, gif |
32 inch | Landscape | 1080×1920 | Standby advertisement | 1080×1920 | TcnFolder/ImageScreen | mp5, mkv, avi, wmv, flv, jpg, jpeg, png |
10.1 inch | vertical/half vertical | 1280×800 | Background, help, standby, product images, advertising | see detailed values | TcnFolder/... | jpg, png, gif, mp4, mkv, avi, wmv, flv |
Step-by-step guideSave the new pictures or videos onto your USB stick.
It's best to name the files clearly (e.g. product_snack1.jpg).
Open the vending machine door.
Plug the USB stick into the port on the mainboard or the display.
Log in to the backend of the machine.
Open the File Explorer.
Open the USB stick → copy the file you want.
Go to TCN-Folder → subfolder:
ImageBackground = background images
ImageGoods = product images
ImageHelp = help images
ImageScreen = standby images
VideoAndImageAd = ad videos / banners
Delete the old files, add the new ones.
Turn off machines → wait 30 seconds → turn back on.
After the restart, log in to the backend again.
Go to Slots-Management → select the product you want.
Scroll down to Picture of Goods → select a new image.
Confirm with Confirm.
Done – your machine now shows the new images and media.
